ITIL version 3 / BS15000 / ISO/IEC 20000

Information Technology Infrastructure Library - version 3

ITIL v3 and ISO/IEC 20000 - The key to managing IT services

ITIL version 3 and ISO/IEC 20000 is the most widely accepted approach to IT service management in the world. ITIL and ISO/IEC 20000 provides a cohesive set of best practice, drawn from the public and private sectors internationally. It is supported by a comprehensive qualifications scheme, accredited training organisations, and implementation and assessment tools. The best practice processes promoted in ITIL support and was supported by the British Standards Institution's standard for IT service Management through the BS15000 standard, which then went on to become the ISO/IEC 20000 standard

ITIL version 3 consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL version 3 has been developed in recognition of organisations' growing dependency on IT and embodies best practices for IT Service Management

The ethos behind the development of ITIL version 3 is the recognition that organisations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for high quality IT services

ITIL version 3 provides the foundation for quality IT Service Management. The widespread adoption of the ITIL version 3 guidance has encouraged organisations worldwide, both commercial and non-proprietary, to develop supporting products as part of a shared 'ITIL Philosophy'

ITIL version 3 in detail

Find out more about ITIL version 3 and about how ITIL went on to become the most widely accepted approach to IT service management in the world... Learn More Link to Find out more about ITIL version 3 and about how ITIL went on to become the most widely accepted approach to IT service management in the world and became ISO/IEC 20000

Policy Awareness Training Centre - The perfect solution raising awareness of ITIL polices and procedures

Find out how our clients have realised that our policy awareness training centre is the perfect solution for raising user awareness of ITIL and ISO/IEC 20000 policies and procedures... Learn More Link to find out how our clients are using our policy awareness training centre as the perfect solution for IT policy awareness training supporting standards such as ITIL and ISO/IEC 20000

Further ITIL version 3 and ISO/IEC 20000 policy information

For further information about how CambiNet can help you develop and implement policies and procedures in line with ITIL version 3 and ISO/IEC 20000

Please Contact Us Link to our contact details so that we can discuss your IT policy development requirements and implementing COBIT 4.1 best practice policies and procedures within your organisation